Sample
Questions after 9 PM
12 of 12
answered, after the office closed
- Median first reply
- under 1 min
- Of those, booked
- 4
- Waited until morning
- 0
Your second dashboard
Today. Who arrives, who leaves, which units are ready, what needs fixing, and how the week looks. Under that, every guest from first question to next year's stay.
Your real calendar
Open nights stuck between two taken stays, each shorter than that unit's minimum stay, so your booking page turns every guest away. From your own public calendar, read this morning.
| Unit | Open | Nights | Min stay | List rent |
|---|
With access to your booking system, with your OK: when a gap like this opens, the system suggests dropping that gap's minimum stay to fit. You approve by text, then past guests who said yes to short-stay texts hear about it. Your calendar marks a night taken whether it's a booking or an owner's own stay; a gap is unbookable either way.
Sample
| Guest and unit | Arrives | Unit ready? | Door code |
|---|---|---|---|
| Elena V.Regatta Beach Club C713Door code: Sent | 4:00 PM | Ready | Sent |
| Sam D.Harborview Grande 406Door code: Sent | 4:00 PM | Ready | Sent |
| Avery N.Mandalay Beach Club 606-PDoor code: Sent | 4:00 PM | Ready | Sent |
| Priya S.West Coast Vista 3EDoor code: Sent | 4:00 PM | Ready | Sent |
| Ben T.Bay Harbor 405Door code: Sends when ready | 5:30 PM | Cleaning now | Sends when ready |
| Hannah R.Surfside Condos 202Door code: Sends when ready | 4:00 PM | Waiting on checkout | Sends when ready |
| Kate O.440 West Condos 308-SDoor code: Sends when ready | 4:00 PM | Cleaning now | Sends when ready |
And 2 more. The door code and Wi-Fi go out by text only once the unit is marked ready. Not ready by 3:30 PM? The guest gets a text with a new time, and the on-call lead gets an alert.
Sample
| Unit | Checked out | Cleaner | Next |
|---|---|---|---|
| Surfside Condos 202 | Not yet, due 10 AM | Ana (cleaner) | Same-day arrival 4:00 PM |
| Bay Harbor 405 | Done | Ana (cleaner) | Same-day arrival 5:30 PM |
| 440 West Condos 308-S | Done | Rosa (cleaner) | Same-day arrival 4:00 PM |
| Harbour Light Towers 505 | Done, keys inside | Rosa (cleaner) | Next arrival Saturday |
| Dockside Condos 602 | Done | Ana (cleaner) | Next arrival Sunday |
And 3 more. Check-out reminders went out last night.
Sample
| Unit | Status | Cleaner | Next guest |
|---|---|---|---|
| Surfside Condos 202 | Waiting on checkout | Ana | 4:00 PM today |
| Bay Harbor 405 | Cleaning | Ana | 5:30 PM today |
| 440 West Condos 308-S | Cleaning | Rosa | 4:00 PM today |
| Regatta Beach Club C713 | Ready, photos in | Rosa | 4:00 PM today |
| West Coast Vista 3E | Inspected | Ana | 4:00 PM today |
| Dockside Condos 602 | Dirty | Ana | Sunday |
Cleaners text DONE with a photo of each room. Same-day turns are listed first.
Sample
| Unit and issue | Reported | Owner OK | Next step |
|---|---|---|---|
| Harborview Grande 802AC not cooling | Guest photo, 8:12 AM | Urgent: guest in unit | Tech on the way |
| Regatta Beach Club C713Smoke alarm chirping | Cleaner photo at turnover, 11:20 AM | Safety rule: fixed now | Battery replaced before Elena's 4 PM arrival, owner told |
| Harborview Grande 705Dishwasher won't drain | Cleaner photo at last turnover | Waiting on owner OK | Quote $140, over the owner's $100 limit |
| Chateau 6WBulb out, balcony | Cleaner photo | Under the owner's limit | Fixed on turnover |
| Reef Club 301Slow bathroom drain | Guest text, yesterday | Owner said OK by text | Plumber tomorrow, $95 |
| Aldea A8Pool gate latch | Cleaner photo | Safety rule: fixing now | Handyman at 11 AM, owner told |
Guests and cleaners text a photo. Sample limits; each owner sets their own.
Sample
Checking in Checking out
Every guest, from the first question to next year's stay. Each card below is one of the fixes on What it fixes, working. Sample month, the same one as your main dashboard.
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"Stayed" counts everyone who checked in this month, including guests who booked in earlier months.
Sample
12 of 12
answered, after the office closed
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31
open-places links sent
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220
stay texts sent on time
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5
repair photos from guests
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6
new Google reviews
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2 of 5
quiet guests came back
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Where each guest is right now. Filled dots are done, the ringed dot is next. First name and last initial only.
Swipe the table to see each step →
| Guest | Asked | Options | Booked | Confirmed | Week out | Door code | Mid-stay | Check-out | Review ask | Next year | Latest |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Elena V.Regatta Beach Club C713 · Website chat, 2 days ago | Arrives today: smoke alarm fixed before she walks in | ||||||||||
| Sam D.Harborview Grande 406 · Missed call, texted back | Arrives today: door code goes out when the unit is ready | ||||||||||
| Taylor M.Harborview Grande 802 · Call, 9:40 PM | Texted a photo: AC not cooling | ||||||||||
| Alex K.Bayside Condos Studio 17 · Text | Checks out tomorrow | ||||||||||
| Drew W.Bay Harbor 302 · Website chat | Posted on Google, 5 stars | ||||||||||
| Morgan G.Harborview Grande 604 · Text, 11:04 PM | Said YES to next year | ||||||||||
| Jamie W.Brightwater Point 302 · Website chat, 10:15 PM | Week-out note goes out today | ||||||||||
| Riley P.Harborview Grande 803Text | Options sent, went quiet, follow-up 2 of 3 | ||||||||||
| Casey L.Harborview Grande 701Call | Asked about a 3 bedroom for July 4th week |
Sample
6 of 22
guests who stayed said YES to the same unit, same week next year
After check-out, guests who agreed to texts get next year's dates for the unit they stayed in. A YES holds it for them first.
Next, step 4 of 6Owner portal
AI avatar of Daniel Booker, MPath Consulting, reading a script he approved.